IT Management

Blog Category

Healthcare IT IT Management Security

The Top 5 IT Mistakes Healthcare and Veterinary Offices Make (and How to Avoid Them)

7 months ago

Healthcare IT IT Management

The Hidden Costs of Downtime: How IT Outages Are Hurting Your Practice More Than You Think

8 months ago

Healthcare IT IT Management

Why Your IT Provider Should Understand Healthcare Regulations (And What Happens If They Don’t)

8 months ago

IT Management

Signs It’s Time to Outsource Your IT Management

9 months ago

Reliable IT for Healthcare and Veterinary Practices in Concord NC

Healthcare IT IT Management

10 Reasons Why Reliable IT is the Backbone of Patient Trust and Client Loyalty

11 months ago

IT Management Security

How Concerned Should You Be About Cyber-Attacks?

12 months ago

Common IT Problems in Veterinary Clinics

Healthcare IT Disaster Recovery IT Management Security

Common IT Weak Spots in Veterinary Clinics (And How to Fix Them)

1 year ago

IT Management

Spring Clean Your Tech: 7 Ways to Refresh Your IT Infrastructure

1 year ago

IT Management

The Importance of Regular IT Audits for Small Businesses

1 year ago

IT Management Disaster Recovery Security

Common IT Mistakes That Could Be Costing Your Business

1 year ago

Sameer Shums

13:59 23 Feb 26

Haigler Systems and specifically Rich have been a instrumental part of our organization. Rich is quick to respond and always provides functional solutions to keep us moving forward.

Gabrielle Sereika

15:35 22 Oct 25

Haigler Systems has been great to work with. Always quick responses and ready to assist when needed. Rich has been an awesome business partner to work with. Highly recommend!

Lauren Elizabeth

16:03 08 Sep 25

Working with Haigler Systems has been amazing. We have been a client of theirs for many years. Every time I call with an issue, Lauren answers the phone with such grace and kindness. Highly recommend! Best IT ever!

Jordyn Scott

15:03 08 Sep 25

Haigler Systems really knows how to take care of people. Lauren was kind, professional, and made sure my concerns were addressed quickly. I’d recommend them to anyone needing IT support!

Kyndal Rock

12:36 03 Sep 25

Haigler Systems has been great to work with. Their team is super knowledgeable, quick to respond, and always gets the job done right. Anytime we’ve had an issue or needed support, they’ve handled it smoothly and professionally.

I’ve got to give a special shout-out to Rich Evicks—he’s phenomenal. Rich really knows his stuff and goes above and beyond to help out. Whether it’s troubleshooting something tricky or just making sure everything runs smoothly, he’s always on top of it.

If you're looking for solid, reliable IT support, I’d definitely recommend Haigler Systems.

Morgan Crowe

00:39 02 Sep 25

Haigler Systems Technology is fantastic! The team is professional, friendly, and extremely knowledgeable. They made the entire process smooth and stress-free, taking the time to explain everything and making sure I felt confident with the results. Their attention to detail and customer service truly set them apart. If you’re in Concord or the surrounding area and need reliable technology support, I highly recommend Haigler Systems Technology!

Katie Wolf

21:04 29 Aug 25

Working with Rich at Haigler Systems has been an outstanding experience. From beginning to end, he demonstrated expertise, professionalism, and a clear dedication to delivering exceptional service. He took the time to understand my specific needs, provided thoughtful and straightforward guidance, and made sure the job was done perfectly the first time. It's not often you find someone so reliable and responsive—Rich exceeded all expectations. I highly recommend him and the entire team at Haigler Systems!

C R

17:13 29 Aug 25

Working with Haigler has been a fantastic experience! Rich Evicks, in particular, has been absolutely great to work with — always quick to assist with any requests and consistently going above and beyond to ensure everything is handled smoothly. Every request I had was resolved quickly and easily thanks to his professionalism and responsiveness. Highly recommend Haigler and especially appreciate all the help from Rich!

Alan Lovett

13:52 29 Aug 25

Excellent service level and responsiveness from Haigler all around. Rich Evicks is full-time on site with us - you could not find a friendlier, more knowledgeable resource. Our company truly considers him part of the team! You get the same high level of service, practical advice and support from Haigler's CEO on down!

Samuel Feanti

20:01 28 Aug 25

Haigler is a great company and our famous IT guy Rich is amazing here at Treace Medical Concepts. The man can fix any problem within a few minutes, and it amazes me because almost about every other week I'm having some sort of technical issue and Rich is always there to fix it. His knowledge of knowing what the problem is and how to fix it is beyond my own comprehension. Without him I'm not sure if I'd be able to get anything done thank you sir.

Tori Dapas

17:49 28 Aug 25

Rick at Haigler Systems is an absolute pleasure to work with. He’s incredibly friendly, quick to respond, and impressively knowledgeable. Whether it's a simple question or a complex issue, Rick handles everything with professionalism and ease. His support consistently exceeds expectations, making every interaction smooth and efficient. Highly recommend Rick and Haigler Systems for anyone looking for top-tier service and expertise!

Taylor Thomas

17:16 28 Aug 25

The Haigler team is knowledgeable, reliable, and always quick to help when needed. Rich, in particular, has been fantastic, he's friendly, professional, and goes above and beyond to make sure everything runs smoothly. Highly recommend!

Brittany Elledge

17:10 28 Aug 25

I am not too familiar with Haigler as a whole, but I do work along side Rich Evicks and he is fantastic! Anytime I need help with something or a question answered, he is always very pleasant and quick to respond. He is also one of those people that will greet you with a big smile and ask how your day is going. He is 100% my go-to for anything IT.

Madeline Overcash

21:11 25 Aug 25

Haigler Systems has been amazing to work with. Chris specifically is a delight to work with. He’s very knowledgeable and to the point, which is a trait that’s lacking in the world today. I will definitely be a returning customer!

Practice Manager

21:03 14 Aug 25

Haigler has been a good match for our business from the outset. They seek to understand how our business works & consistently explain things in layman's terms. We have what I consider a dream team in Chris, Brittany, and Rich. They excel at their jobs. They managed the IT portion of our move to a new building - no small feat. The folks at Haigler offer suggestions for change; adapts what they are doing when needed; and have earned our trust.

Hailey Roseman

17:44 14 Aug 25

Haigler systems has been amazing for us for years! They have great communication and everything is always very smooth. Chris is super helpful with any issues we may have and makes sure we are always taken care of!

Mikayla Millard

12:06 11 Aug 25

Haigler Systems is fantastic! Their team is professional, reliable, and goes above and beyond. Huge shout-out to Chris for his quick responses, expert help, and friendly attitude. Highly recommend!

Kortney Childers

13:22 10 Aug 25

I had an excellent experience with Haigler Systems! Chris was able to troubleshoot my problems quickly. I highly recommend them to anyone needing computer support!

April Baucom

13:11 10 Aug 25

I can say nothing but good things about Haigler Systems. They were professional, timely and got the job done right! Also, I would like to give a shout out to Chris! He did great work and was easy to work with. I highly recommend this company!!

Vicky Maxey

17:04 08 Aug 25

Top notch customer service! Chris is extremely knowledgeable and was excellent to work with. I definitely recommend!

Lynn Lippard

14:58 08 Aug 25

Chis Overcash is wonderful! We were having some issues with our intercom service. The service provider was blaming another service and vice versa. Chris came to the rescue. Helping pinpoint the issue and seeing it through to correct the problem.

Samantha Parham

00:36 08 Aug 25

I had a fantastic experience working with Chris at Haigler Systems. From start to finish, he was knowledgeable, professional, and genuinely committed to providing top-quality service. He took the time to understand my needs, offered clear and helpful advice, and ensured everything was done right the first time. It’s rare to find someone so responsive and dependable—Chris truly went above and beyond. Highly recommend him and the entire Haigler Systems team!

Kristen Baucom

00:08 08 Aug 25

Haigler Systems is outstanding! Their managed IT and networking support have kept our systems running smoothly. Chris, our technician, is incredibly knowledgeable, friendly, and always goes the extra mile to solve problems quickly. Highly recommend Haigler Systems and especially Chris for top-notch service!

Clayton Carr

18:30 01 Oct 24

Amazing customer service and very knowledgable to help me with my issue!

Kimberly C

15:04 01 Oct 24

Professional high quality expert assistance in repairing a cloud based issue with our Mac- absolutely recommend

Brenda Blystone

00:23 14 Mar 24

Rich is quick to solve all my issues— big and small!

Froggy Bottom Rustic

15:40 28 Feb 24

We have had our alarm system with Haigler Systems for many years. Before we had CPI and the system failed often. Their only solution was to install new equipment at our cost and raise our monthly payment. We have had no issues with Haigler Systems equipment and our monthly payment has never been raised. Can’t recommend them enough.

Doug Kearns

22:35 26 Feb 24

We have had an alarm system with them since 2015 and have not had any problems. I did have a few questions when it was first installed and they were happy to assist even coming by the house to show me personally to help this technically handicapped old man out.

Kelsie Nitzel

14:13 22 Feb 24

Rich is absolutely amazing! He is such a professional, but also has a fun and positive attitude. He always has the answers and truly cares to make sure people are taken care of for their IT needs or questions. He is incredibly polite to his users who need his assistance and always goes above and beyond. Rich is the freakin best, anyone would be lucky to work with him or have his assistance. Thank you for all that you do Rich!!

Shana Devitt

14:14 14 Feb 24

We use Haigler Systems for support and our dedicated support person, Rich Evicks, is awesome. He is very knowledgeable, and his customer service is 5-star. No matter what the problem, Rich is willing to help!

Craig Fussell

18:40 09 Feb 24

Haigler Systems are fantastic to work with. Very responsive and accommodating. Have had excellent service from our on-site Haigler representative, Rich Evicks! He is super knowledgeable and provides the best solutions for any issues that we present to him.

Cara Bethell

18:07 09 Feb 24

We have the Haigler team supporting us here at Treace and Rich Evicks specifically dedicated to us, onsite. I can't say enough good about Rich. Not only is he super knowledgeable and able to quickly resolve a wide variety of technical issues for us -- he also has a great, friendly, customer-service-oriented focus/demeanor with his clients. Just a pleasure to work with and he's much appreciated. 🙂

Brittany Grochala

19:20 08 Feb 24

The Haigler Systems team can't be beat. Rich is my go-to for all my computer issues and questions - he hasn't let me down once. His level of proficiency and sense of urgency towards all issues is unmatched. I can’t say enough good things about him. He is approachable, knowledgeable, understanding, and patient. I would highly recommend Rich and the rest of the team!

Jennifer Trusler

18:28 08 Feb 24

Rich at Haigler Systems is extremely knowledgeable and always very helpful when I have an IT need. He's assisted me on several occasions to get a new laptop running or to troubleshoot issues with our software. He's the first person I call when I have an issue because I always know he's going to be able to resolve it.

Korrin Brickman

18:15 08 Feb 24

The Haigler Systems team is amazing! Specifically, Rich at Haigler Systems provides exceptional services and is a standout professional on their team! His responsiveness, deep technical knowledge, and friendly demeanor is unmatched. I know if I come to Rich with a technical issue, he will be able to resolve it right away. I wholeheartedly recommend their services and commend Rich for his exceptional professionalism, responsiveness, and overall dedication to customer satisfaction.

Michael McGlamry

19:15 19 Jan 24

We here at TMC absolutely love working with Rich Evicks at Haigler. Always super friendly and courteous and fun to chat with, Rich is always open to sharing knowledge and quick to explain technical issues. He's always quick to respond to every IT ticket we open and works diligently to resolve issues. He's always available to assist with work station set ups, equipment installations and add ons. It has been a great pleasure to work with Rich and the Haigler team.

Stephanie Webster

19:11 17 Jan 24

Haigler Systems is the best because of their people. Brittany and Rich are my main contacts and I have yet to run into an issue that they can't take care of. I wish I could give each of them 10 stars. The level of expertise is unmatched at Haigler. Their professionalism is stellar, their knowledge and understanding of my company's needs is top notch and their personalities shine through everything they do. They are approachable, patient and caring about every facet of their business. I wouldn't want to do this self-employment thing without Haigler on my team.

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IT Management

Blog Category

The Top 5 IT Mistakes Healthcare and Veterinary Offices Make (and How to Avoid Them)

The Hidden Costs of Downtime: How IT Outages Are Hurting Your Practice More Than You Think

Why Your IT Provider Should Understand Healthcare Regulations (And What Happens If They Don’t)

Signs It’s Time to Outsource Your IT Management

10 Reasons Why Reliable IT is the Backbone of Patient Trust and Client Loyalty

How Concerned Should You Be About Cyber-Attacks?

Common IT Weak Spots in Veterinary Clinics (And How to Fix Them)

Spring Clean Your Tech: 7 Ways to Refresh Your IT Infrastructure

The Importance of Regular IT Audits for Small Businesses

Common IT Mistakes That Could Be Costing Your Business

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